Copilot your Power Platform automations with AI
Many flow builders know exactly what they want to achieve but are not sure how to turn that idea into the right sequence of actions. Copilot and AI Builder bridge that gap, turning natural-language descriptions into helpful starting points and leaving you to make the thoughtful decisions humans are best at.
Why build flows side by side with AI
If you have ever stared at a blank Power Automate canvas wondering where to start, you are not alone. Copilot turns that blank page into a conversation.
Instead of clicking through connectors and actions one by one, you describe what you want in everyday language. Copilot drafts a first version, and you shape it into something production-ready.
The magic happens when you let AI help with the repetitive parts of good flow design: consistent patterns, logging, and guardrails that are easy to forget when you are in a hurry.
A friendly pattern for building with Copilot
Here is a workflow you can reuse for most automations:
Describe the outcome, not the steps.
For example:
"When a new request is created in SharePoint, summarize the description, send a clean update to Teams, and log the details in Dataverse."Let Copilot sketch the skeleton.
Accept the initial flow, even if it is not perfect. It gives you a structure to refine instead of starting from scratch.Swap in the right connectors.
Replace any brittle or generic steps with your approved connectors, tables, and environments. Use environment variables instead of hard-coded URLs or IDs.Add AI Builder where it genuinely helps.
Use text summarization, classification, or extraction to keep Teams messages short and helpful, or to route work to the right team.Finish with observability.
Log key details about each run (status, duration, correlation ID) to Dataverse or Application Insights so you can troubleshoot with confidence later.
By the end, you have a flow that still reflects your intent, but with a lot of the heavy lifting handled by AI.
A concrete example: turning requests into clear updates
Imagine a busy "Requests" list in SharePoint where descriptions are long and inconsistent.
You could ask Copilot:
"Create a flow that triggers when a new item is added to the Requests list, summarizes the description in 80 words or fewer, posts a neat update to our Support channel in Teams, and logs the run in Dataverse."
The final flow might look like:
- Trigger: When a new item is created in the "Requests" SharePoint list.
- Action: Use AI Builder to summarize the description, keeping it short and neutral in tone.
- Action: Post a Teams message with the summary, link, and priority.
- Action: Append a record to a Dataverse table capturing status, duration, and a correlation ID.
From a maker's point of view, you have turned a messy inbox into a steady stream of clear, actionable updates.
Guardrails that keep AI-powered flows safe
AI can speed things up, but it still needs a frame around it. A few habits go a long way:
- Keep prompts clear and specific. Set length limits, avoid open-ended instructions, and give concrete examples when you can.
- Use retries only on idempotent steps such as "get" and "check" operations, not on actions that create or charge things.
- Store all secrets and keys in environment variables or connections, never directly in actions or expressions.
- Add a simple "circuit breaker" pattern: if a flow fails repeatedly in a short window, stop processing and alert a human before continuing.
These patterns ensure that AI is an assistant, not an unpredictable guest.
A quick checklist before you switch on
Before you share an AI-assisted flow with your team, walk through this short list:
- Does every branch of the flow handle errors in a way you are comfortable with?
- Can you explain, in a few sentences, what AI is doing and why?
- If you had to replay the same input tomorrow, would the outcome be safe and understandable?
- Is there an obvious owner who can answer questions from business users?
If the answer is "yes" to all of these, you are ready to put Copilot and AI Builder to work as part of your daily Power Platform toolbox.